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Below you'll find a list of all posts that have been tagged as “Stefan Thomke”

Customer Experience News 155: Siloed CMOs, Emotional Experiences, Relieving Customer Pain & Qantas CCO

Siloed CMO’s Fading Fast (3min)In what is a growing trend in the US, McDonalds is the latest company to ditch the role of Chief Marketing Officer (CMO), following the lead of other brands such as Coca-Cola, Hyatt, …

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