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Customer Experience News 235: CX Leader Shares Lessons Learned, Fostering Trust & Giving Hope and Creative Thinking for Curious People

CX Leader Shares 4 BIG Lessons Learned (3min) The average tenure for a CX leader is between 12 and 24 months. Nancy Porte spent eight years in a global CX leadership role. In this article …

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Creative ThinkingCustomer ExperienceCXCX LeadersCX LeadershipNancy PorteSalesforceSarah FranklinStanford d.school
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